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Refund and Returns Policy
Overview
At Square Cut Indian Bistro, we strive to provide our customers with high-quality food and service. If you are not completely satisfied with your experience, please review our refund and return policy below.
1. Refund Policy
a. Orders Placed for Pickup/Delivery
If you are not satisfied with your order, please contact us immediately upon receipt of the food. We will evaluate the situation on a case-by-case basis and may offer one of the following remedies:
- Replacement: We may offer to prepare a replacement for the unsatisfactory item.
- Refund: In certain situations, a full or partial refund may be issued.
b. Conditions for Refunds
- Refunds will only be considered if the complaint is made within [insert timeframe, e.g., 24 hours] of receiving the order.
- The original receipt or order confirmation must be provided as proof of purchase.
- Refunds will be processed using the original payment method. Please allow [insert number] business days for the refund to reflect in your account.
2. Return Policy
a. Dine-In Orders
If there is an issue with your dine-in order, please notify your server or a manager immediately. We will work to correct the issue on the spot. Depending on the situation, we may offer a replacement dish or a discount on your meal.
b. Takeout/Delivery Orders
Due to the perishable nature of our products, we do not accept returns of food items once they have been delivered or picked up. However, if there is an issue with your order, please contact us promptly for assistance.
3. Non-Refundable Items
a. Gift Cards
Gift cards purchased from Square Cut Indian Bistro are non-refundable and cannot be exchanged for cash.
b. Promotional Items
Items purchased as part of a promotion or with a discount code may not be eligible for a refund, depending on the terms of the promotion.
4. How to Request a Refund or Report an Issue
If you have an issue with your order or would like to request a refund, please contact us as follows:
- Email: [Insert Email Address]
- Phone: +1 732-253-0599
- Visit: 1665 Stelton Rd, Piscataway, NJ 08854, United States
during our business hours.
5. Changes to This Policy
We reserve the right to update or modify this Refund and Return Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date.
Square Cut Indian Bistro is committed to ensuring customer satisfaction, and we will do our best to address any concerns you may have regarding your order.